Submitted the verification details?
Once you submit your details, you documents move for verification. Once the process is completed, you will receive an email stating your account has been approved! The verification process could take anywhere between 2-3 days depending on the volume of signups.
In case your KYC gets rejected, you’ll receive an email stating that reason and would ask you to make the necessary changes for us to re-verify it again.
How much time for KYC to get approved?
The automation process instantly approves some KYC applications. However, depending on the upload quality of your documents, some application requires manual verification.
Once submitted wait for up to 3 days before your account gets verified. In case your account requires re-verification we will be informing you via email.
Why has KYC not been approved?
One of the reason(s) for a failed verification:
- Your details don’t match with the PAN number and Aadhaar number provided.
- You’ve already used the same PAN and (or) Aadhaar card with another Bitfeu account.